Refund Policy

1. Course Refunds

1.1 Refund Eligibility: Full refunds are available if requested within 7 days from the date of purchase. Refund requests made after the specified period will not be considered.

1.2 Course Completion: No refunds will be issued once a course is marked as completed or if a significant portion of the course content has been accessed.

2. Digital Products and Resources

2.1 Refund Eligibility: Refunds for digital products such as e-books and templates are available within 7 days of purchase. Products must be in their original, unopened state to qualify.

3. Service Refunds

3.1 Refund Eligibility: Refunds for services such as consulting sessions and workshops are subject to the terms agreed during booking. Cancellations made within 7 days of the scheduled service may be eligible for a partial refund.

4. Refund Process

4.1 Refund Request: To request a refund, please contact our customer support team at brandmonkacademy@gmail.com within the refund eligibility period.

4.2 Refund Approval: Refunds are subject to approval and may be declined if the request does not meet the criteria outlined in this policy.

4.3 Refund Timeframe: Approved refunds will be processed within 7 business days of request approval.

5. Exceptions

5.1 Course Modifications: We reserve the right to modify or discontinue any course or service, in which case eligible refunds will be provided.

5.2 Technical Issues: Refunds will be considered in the case of technical issues preventing access to course content or services. Please contact our support team for assistance.

6. Changes to Terms and Conditions

We reserve the right to update these terms and conditions. Any changes will be effective upon posting the revised terms on our website.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact us at brandmonkacademy@gmail.com.